Volunteer in Ecuador

Work in Banos Ecuador

  • Our chiva bus tours starts everyday at 10h30 and 15h30 in the center of Baños Ecuador
  • Pailon del Diablo Waterfall is located in Rio Verde Parish, at just 20kms from Baños Ecuador, you can visit it doing our biking tours
  • Agoyan Waterfall is the first waterfall you will find during the Chiva Bus Tour in Baños Ecuador
  • Manto de la Novia has split into two waterfalls 4 years ago, but still prettier is one of the highlights of the Chiva Bus Tour in Baños Ecuador
  • Our biking tours in Baños Ecuador goes through the waterfall trail, is a path that takes about 22kms
  • Machay Waterfalls is the last spot in our biking tours through the waterfalls trail

We are a leading independent hostel group located in the heart of Banos Ecuador. Our hostel are a classic mixture of traditional comfort and modern facilities offering 4 star and 5 star accommodations with impeccable services to our guests in some of the best locations in the capital.

Work in Banos Ecuador

We are currently recruiting individuals with strong drive and passion for excellence to join our professional Front Office Team as a Receptionist.

Jobs in Baños Ecuador

Your job responsibilities will include but not limited to: Delivering a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner.

General Responsabilities

    • - Welcoming guests upon arrival, help them to register, assign rooms and direct them to the room while informing them of all in-room and Hotel facilities and be aware of guests’ special requirements and communicate them to relevant departments.
    • - Attending to all guests and potential clients at the Front Desk in a courteous and efficient manner
    • - Be fully conversant with the facilities, services and promotions offered by the hotel and whenever appropriate offer this information to the guest.
    • - Answering customer enquiries politely and efficiently and where necessary seek help and information from other departments.
    • - Identifying return and regular clients and making sure their special requirements are met.
    • - Taking all reservation enquiries by telephone, fax, email and in person
    • - To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the general manager
    • - To ensure all documentation i.e. checks/bills are completed as necessary and carried out as per the hotel and company standards.
  • Requirements

    • - If you are passionate about customer service and delivering impeccable service this could be the position for you
    • - The ideal candidate must be smart, customer focused, have strong communication skills and be highly organised.
    • - The ability to use computer systems and work under pressure is a must.
    • - Experience in a similar role would be an advantage but is not essential as full training will be given.
    • - Fluent spoken English and Spanish (Average level of Spanish)
    • - Experience in a customer service focussed role is however essential.
  • Benefits

    • Discounts in activities like canyoning, paragliding and more during your stay in Baños Ecuador
    • Free Bed in our Staff Room
    • Free use of our hostel amenities:
      • Free accommodation in Banos Ecuador
      • - Free meals (breakfast, lunch)
      • - Free bicycles to use any time.
      • - Activities & tours in Banos Ecuador for a minimum value.
  • Job Type: Full-time

    Required experience: Customer Service: 1 year

    If you are interested in joining, send us the following details about yourself to hostalerupcion@gmail.com and a member will contact you soon. Thank You!
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  • Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.